Payment Policy

Our Secure Payment Environment

At booksorbytesllc, protecting your transaction is fundamental to our business. We have built a secure payment environment using industry-leading technologies and partners to ensure your information is always protected when you shop with us.

  • End-to-End Encryption: Every page on our website, from our homepage to the final checkout step, is encrypted using SSL (Secure Sockets Layer) technology. This creates a secure tunnel for your data.

  • PCI DSS Compliance: For maximum security, we do not directly process or store your full credit card information. Instead, we partner with Stripe and PayPal, who are Level 1 PCI DSS compliant—the highest standard of security in the payment industry.

Your Payment Options

All transactions on our Site are processed in US Dollars (USD). We offer the following flexible and secure options:

  • Card Payments via Stripe: We accept all major credit and debit cards, including Visa, Mastercard, and American Express. Our partner, Stripe, will securely handle your card transaction.

  • PayPal: You can also use your PayPal balance or linked payment methods for a fast and convenient checkout experience.

Confirmation and Billing Process

  • Instant Confirmation: Immediately after your payment is successfully authorized, a detailed order confirmation email will be sent to your inbox.

  • Billing Descriptor: Please note that the transaction will appear on your bank or credit card statement under our registered company name: “BOOKS OR BYTES LLC”.

Payment Support

If you experience any issues while making a payment, such as a card being declined, please first ensure that all billing information has been entered correctly. If issues persist, contacting your card-issuing bank is often the next best step. Our customer support team is also available to assist with any questions.

Contact Us

Company Name: Books Or Bytes LLC

Company Number: 202565615986

Address: 1401 21st St Ste R Sacramento, CA 95811, United States

Email: [email protected]

Phone: +1 (916) 617-9034

Contact Form: Click here

Business Hours: Our customer support team is available Monday through Friday, from 8:00 AM to 6:00 PM (Pacific Time, PT), ready to assist you promptly with any inquiries.

Response Time: We aim to respond to all customer inquiries within 1 Business day, ensuring you receive timely, reliable, and professional assistance.